Cancellation and Refund Policy
At Tripomonk, we understand that plans may change, and we strive to provide a fair cancellation and refund policy. Please review the following guidelines regarding cancellations and refunds for our trips:
Cancellation:
If you wish to cancel your booking, please notify us as soon as possible. Cancellations made more than seven days prior to the scheduled trip date will be eligible for a refund.
Refund Eligibility:
For cancellations made more than seven days before the trip, we will refund only remaining amount of the total booking amount. Initial booking amount is non-refundable, This amount accounts for administrative and operational costs incurred in processing the booking and preparing for the trip.
No Refunds within Seven Days:
If you cancel your booking within Seven days of the scheduled trip, we regret to inform you that no refund will be provided. This is because our preparations, arrangements, and costs are finalized within this timeframe, making it challenging for us to fill your spot with short notice.
Refund Process:
To initiate a refund, please contact our customer support team and provide the necessary details regarding your cancellation. Refunds will be processed using the same payment method used for the initial booking. Please note that it may take 7-15 business days for the refunded amount to reflect in your account.
Trip Changes:
In the event that we need to make changes to the trip due to unforeseen circumstances or factors beyond our control, we will notify you as soon as possible. In such cases, you will have the option to either proceed with the modified trip arrangements or request a full refund.
We recommend reviewing our cancellation and refund policy before making your booking. By booking with us, you acknowledge and agree to abide by the terms and conditions outlined in this policy.
For any questions or assistance regarding cancellations and refunds, please reach out to our customer support team at [email protected]. We will be happy to assist you.
Note:Thiscancellationandrefundpolicyissubjecttochange.Pleaserefertoourwebsiteor contact our customer support for the most up-to-date policy at the time of your booking.